Dell Wyse Device Manager

Easily manage thin clients throughout your small organization or global enterprise, regardless of their location.

The industry’s most comprehensive thin and zero client management solution, Dell Wyse Device Manager (WDM) software enables easy configuration, insight, and management of just a few to many thousands of Dell Wyse endpoint devices. Dell Wyse WDM provides secure HTTPS-based communications and a powerful device policy for configuration management. The solution enables real-time asset management and health monitoring based on an industry-standard SQL database and optimizes remote software repositories. WDM Workgroup provides comprehensive management and control for small and mid-size businesses who want a simple, robust cloud client management solution, while WDM Enterprise delivers increased device management capabilities and security, and scales to support hundreds of thousands of clients.

WDM 4.9.1 is now available!

Industry leader in secure thin-client management

Easily manage thin clients in your organization, regardless of their location with the industry's most comprehensive and secure thin client management solution.

Dell Wyse Device Manager (WDM) provides:

Secure HTTPS based communications
Powerful device policy and configuration management
Real-time asset management and health-monitoring based on industry-standard SQL database
Remote imaging
Optimization of remote software repositories
Administration delegation for third party support staff
Common Criteria certification

The most current released version WDM Workgroup is available as a free download to all Dell Wyse thin client customers from www.wyse.com/downloads, access to subsequent upgrades and hot-fixes of WDM Workgroup Edition requires customers to be covered by a valid Software Maintenance contract or purchase of WDM Workgroup upgrade.

The powerful Enterprise edition delivers increased device management capabilities, and scales up to hundreds of thousands of clients.

Compare Dell Wyse Device Manager editions

	Workgroup Edition	Enterprise Edition
Max Number of Managed Clients	750	Unlimited

Database Support	MS SQL 2008 Express	MS SQL 2005, 2008 including Express editions

Max Simultaneous Imaging	5	500

Asset Groupings	3 Groups	90 Groups

OS Compression (for imaging)

Secure Device (HTTPS) Management and Imaging

Autogenic (Background) Imaging (Windows Embedded only)

Administration Delegation and Segregation (Integrated with Active Directory)

Distributed Architecture for Scalability and Security

Time-zone Management and Smart Scheduling

Automated (profile-based) Device Policy Management (DDC)

Dell Wyse Device Manager software maintenance

The most current released version of WDM Workgroup edition is available as a free download to all Dell Wyse thin client customers from www.wyse.com/downloads. Access to subsequent upgrades and hot-fixes of WDM Workgroup Edition requires customers to be covered by a valid Software Maintenance contract or purchase of WDM Workgroup upgrade.

For organizations with large-scale thin client deployments and/or requiring WDM's most advanced device management features, WDM Enterprise Edition is licensed on a per seat (per device) basis. Access to subsequent major versions of WDM Enterprise Edition requires customer to be covered by a valid software maintenance contract or purchase of WDM Enterprise upgrade.

Dell Wyse software maintenance options

Dell Wyse Software Maintenance is required to be eligible to receive new versions of Dell Wyse software and subsequent releases of corresponding documentation and tools. Dell Wyse announces new versions of software, and customers must subscribe to Dell Wyse's periodic communications to receive notification of updates. Subscribe at Wyse.com/WyseView.

Pick the Dell Wyse software maintenance option to meet your needs

Dell Wyse Software Maintenance options offer solutions to meet your ongoing functionality needs. You can enjoy easy Web access to valuable software resources (including evaluation software, upgrade software, and other tools and documentation).

Dell Wyse Thin Client Software License options consist of the following choices:

Software maintenance is available to both WDM Workgroup and WDM Enterprise Editions as a 1, 2 or 3-year contract.
Software maintenance for WDM Workgroup is charged as a flat fee per customer (supports up to 750 seats).
Software maintenance for WDM Enterprise is charged on a per seat (per device) basis.

As part of your Software Maintenance, you will receive maintenance releases, minor versions, major version upgrades, and product feature enhancements during your maintenance coverage period. New releases often include many new features, improvements, requests by customers, and the peace of mind of knowing that your software products are always up-to-date with the newest releases. Software maintenance also allows you to obtain from Dell Wyse the re-issuing of your WDM Sale key or the consolidation of several keys into a single one in the case you need to re-install your Dell Wyse Device Manager software.

WDM customers without Software Maintenance have only access to the latest released version of WDM. Access to updates and hotfixes requires a Software Maintenance contract.

Major releases contain numerous features and design enhancements to WDM. Minor releases contain primarily bug fixes and customer requested very minor feature enhancements. We anticipate major versions will be released regularly about every 6 to 12 months. Minor revisions may be made available between major releases of the Dell Wyse Software.

Dell Wyse Software Maintenance does not include Technical Support. Check Dell Wyse Technical Support for options.

Note: Dell Wyse Software Maintenance plans grant access to all resources available on Wyse.com and do not include physical deliverables. Use of software is limited to the number of devices purchased under the maintenance plan Note: All Dell Wyse software is subject to end-user licensing agreement (EULA) terms and may contain product-specific software limitations.

Fact sheet

Dell Wyse cloud client device management
The Dell Wyse portfolio of intelligent management software provides the broadest range of client management capabilities.

White paper

WDM Security Guidelines
This document provides details on configuring Dell Wyse Device Manager (WDM) to securely manage your Dell Wyse cloud clients and zero clients. It provides general guidance and specific instructions on configuring WDM and Dell Wyse devices for secure management.

Reference architecture

Wyse Device Manager Reference Architecture
Become familiar with the architecture for deploying Wyse® Device Manager (WDM) to help you manage Wyse thin and zero clients. Review components, guidelines and system requirements for small and large deployments of WDM.