NOTE: Before proceeding, please note if your product has a Dell service tag. For Dell service tagged products and products with a Wyse Serial Number, please go to for more info.

If your product does not have a Dell service tag, please refer to the information below.

Dell Wyse customer support

For valued Dell Wyse customers, we are transitioning from the Dell Wyse self-service portal. From the service portal you may still:

  • Manage your own support tickets online, 24 hours a day, seven days a week.
  • Receive automatic notifications and status changes about your ticket.
  • Search the Dell Wyse Customer Support Knowledge Base, which includes newly created and updated KB articles.
  • Access to Quick Start Guides, Reference manuals, and FAQ documentation.

Support for datacenter components (servers, storage, networking) and traditional end points, can be found at

Warranty and RMAs

Learn about our warranty programs, fill out an RMA online for service, or register your product.


Get the details on our Dell Wyse cloud clients with user guides, administrator guides, and more.